YuJiao Yao
View My WorkAbout Me
I bridge the worlds of luxury retail, digital media, and emerging technology. From leading CRM strategy at Louis Vuitton to building data tools and curating exhibitions, I work at the intersection of creativity and data-driven decision making.
Education
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MSc in Arts Technology and BusinessLingnan University, Hong Kong2025 – 2026
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BA in Network and New MediaSanda University, Shanghai2019 – 2023
Experience
Client Advisor
- Coordinated new product shoots and social media promotion
- Increased repurchase rate by 30% via customer insights & CRM strategies
- Achieved 95–110% conversion rate through tailored recommendations
Business Development Intern
- Led platform merchant acquisition & negotiated revenue-sharing agreements
- Conducted product and brand qualification reviews for platform compliance
- Onboarded brands (XiaoYinJiang, Phillips Bicycles) achieving ~700 orders/month
Merchandising Intern
- Leveraged sales & SKU data to optimize allocation and support SS23 buying
- Collaborated cross-functionally to resolve supply challenges
- Built Excel tools for peak-season allocation and clearance workflows
Skills & Capabilities
Design Tools
- Figma
- Adobe Premiere Pro
- Photoshop
- After Effects
Data & Analytics
- Power BI
- SQL
- Python
- MS Excel (Advanced)
Creative Tech
- AI Video Gen (Keling, Jiemeng)
- AI Image Tools
- Prompt Engineering
Languages
- Mandarin (Native)
- Cantonese (Fluent)
- English (IELTS 6)
Featured Highlights
CRM & Conversion at LV
Implemented data-driven customer strategies, achieving a 30% increase in repurchase rate and maximizing conversion.
ExploreGraduation Exhibition Curation
Volunteer curatorial coordination at Lingnan University. Managed on-site operations and cost tracking.
Explore"Xingxiu" Drama Group
Managed an 80-member team through the full production lifecycle, from resource allocation to on-stage execution.
Explore